Content Editor

Articles

Content Editor Training Log
Purpose:  Training a Content Editor on the basics of creating new and modifying existing processes inside Knowledge Base Measurement: 100% of content editors have reviewed the information and are comfortable adding and editing processes / a...
How to Add a Category (Folder)
Purpose: To add a category (folder) with the appropriate options for consistent category viewing in the knowledge base. Regulation: Policy: Measurement: When adding a category, please ensure the following options are selected: "Conte...
How to Create a New Version of an Existing Article
Purpose: Shows the content editor how to create a new version in preparation for an updated process without impacting the current process that is visible to general end users.  It will also cover how to put the article into  "Ready t...
How to Create a Brand New Process / Article
Purpose: Shows the content editor how to create a brand new article/process. It will also cover how to put the article into  "Ready to Publish" status which is the queue for process approval. Regulation: Policy: Measurement: ...
Process Team Meeting - Status Versions and Check Boxes
Purpose: A reminder to assist the process team (and those interested with the process) on how to work through several queues inside Knowledge Base Regulation: Policy: Definitions: Content Expert  - User who can create new articles an...