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Site Level Positions
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Indirect Staff Positions
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New Hire, Orientation, and Onboarding
New Hire Preparation
Orientation Presentations
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Refine
Site Level Positions
Direct Staff Positions
Indirect Staff Positions
Home Office Positions
Office Specialist
Regional Director, Operations
Director, Sales and Marketing
Executive Leadership
New Hire, Orientation, and Onboarding
New Hire Preparation
Orientation Presentations
Training Logs
Policy, Procedure, Licensure
Human Resources
COVID-19
Forms
Scorecards
Technology
Nextiva Phone and Fax
Knowledge Base Documentation
Content Editor
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Glossary
Site Level Positions
Direct Staff Positions
RN Care Coordinator
Monitoring Visit - 14 Days
Monitoring Visit - 90 Days
Monitoring Visit - Annual Assessment
Client Discharge
Medication Setup
Providing and Billing Client Supplies
Performance Management
Client Reassessment
Nursing Timepoints for Client Care
New Hire Home Health Aide Supervision
Monitoring Visit - 14 Days
Monitoring Visit - 90 Days
Family Room Training Packet (For Clients and Families)
Client Discharge
Monitoring Visit - Annual Assessment
Editing Family Room Permissions
Client Family Room
Client Grievance and Investigation
Recover Care Communities Client Services and Billing Rates
Medication Setup
Performance Management
Client Reassessment
Nursing Timepoints for Client Care
New Hire Home Health Aide Supervision
Facility TB Risk Assessment Worksheet
RCC - Client with Signs/Symptoms of COVID-19
On-Call
Start of Care (SOC) Checklist
Home Health Aide
When to Call the Nurse
When to Call the Nurse
HHA Competency Teaching Sheets
RCC - Client with Signs/Symptoms of COVID-19
HHA / Homemaker - Availability and Match Criteria
Indirect Staff Positions
Administrator
Blood Pressure Clinic - Communities Only
Petty Cash
Prospective Client
Invoice Adjustment
Daily Stand-Up
Recover Care Communities Client Services and Billing Rates
Invoice Adjustment
Performance Management
Annual HHA Training Requirements
Work from Home Expectations
Petty Cash
New Hire Home Health Aide Supervision
Performance Management
Work from Home Expectations
HHA Annual Review
Recover Health Missed Visits
Recover Care at Home - Friends and Family Rates
RCC - Client with Signs/Symptoms of COVID-19
Daily Billing Review
Financial Statement Calendar and Payroll Dates 2020
RCC HHA - New Hire Wage Scale
Worker's Compensation - Employee Incident Reporting
Client Family Room
RCH HHA - New Hire Wage Scale
Leave of Absence Form
Incident Reporting
Scheduling Coordinator
New Client Welcome
Weekly Payroll Process
Recover Care at Home Team Coordinator Training Log
New Employee Personnel Requirements Tracking
Client Discharge
Show Up Pay
Work from Home Expectations
Daily Stand-Up
Staffing a Shift
Team Coordinator Expectations
Overtime Approval
Schedule Change - Client Driven
Schedule Change - Employee Driven
24-Hour Staffing Coverage
RCH Admission Packet Contents
Updating Employee Pay Rate in ClearCare
Field Staff Payroll Review and Approval
Personnel File Audits
Daily Billing Review
Weekly Admission Survey
Weekly Discharge Survey
Client Family Room
Contracted Worker Attestation Process
RCH Team Coordinator - Weekly Checklist
Paraprofessional Documentation Log
New Hire NetStudy Process
Incomplete Tasks Completion
RN Clinical Supervisor
New Hire Home Health Aide Supervision
Performance Management
Work from Home Expectations
Facility TB Risk Assessment Worksheet
HHA Annual Review
Daily Stand-Up
Home Office Positions
Office Specialist
Client Billing
A/R Letters
Account Past Due - 15 Days Overdue
Account Past Due - 35 Days Overdue
Account Past Due - Termination of Services
Monthly Billing Cycle
Third Party Billing
Credit Card and ACH Acceptance
Director, Sales and Marketing
Account Executive Training Log
Recover Health Partnership
Starting a Recover Care at Home - Recover Health Partnership
Recover Care at Home - Recover Health Collateral
Recover Care at Home - Recover Health Ongoing Partnership
Work from Home Expectations
Daily Stand-Up
Sales Core Process
Quality Management (QAPI)
Client Family Room
Taking a Referral and Associating A Prospect
Facility New Client Huddle
Recover Care Collateral
Accepting a Referral - Essential Services
Using the Zoho Emails Report to Generate and Target Sales Activities
New Hire, Orientation, and Onboarding
Orientation Workflow - All Roles
New Hire Preparation
Candidate to Hire Process - Paychex Onboarding
New Hire Processing - Finish PayChex and ClearCare Entry
HHA Onboarding: New Hire Setup Checklist
HHA Expiring Documents - Entry in ClearCare
Scheduling Coordinator Onboarding: New Hire Setup Checklist
Orientation Presentations
All Employee Orientation (MN)
All Employee Orientation (WI)
Home Health Aide Orientation + Skills Competency (MN)
Home Health Aide Orientation + Skills Competency (WI)
RN Care Coordinator (MN)
RN Care Coordinator (WI)
Executive Leadership Orientation
Scheduling Coordinator Orientation
Department Orientation - Quality and Compliance
Department Orientation - Staffing and Scheduling
Department Orientation - Billing
Department Orientation - Payroll
Training Logs
Account Executive Training Log
Registered Nurse (RN) Onboarding: Orientation Checklist
Scheduling Coordinator Onboarding: Orientation Checklist
Policy, Procedure, Licensure
MN Comprehensive Home Care Statutes
Policy & Procedure Manual - 02.04.20
Human Resources
Return of Company Property
Performance Management
Run Active Census with Hire Date
Job Descriptions
Employee Handbook
COVID-19
CDC Cleaning and Disinfecting Your Facility
COVID-19 Office Safety
RCC - Surgical Mask - CDC Guideline
COVID-19 Testing: Ordering Test Through Quanum
COVID-19 Resources
COVID-19 Testing: Sample Collection and Submission
COVID-19 Employee Work Related Exposure Guidelines
COVID-19 Rapid Testing Options
Forms
Recover Care at Home - Recover Health Weekly Account Executive Meeting
Recover Care - Holiday Weekly Agenda
Admission Packets
ClearCareGo App Tutorial
Client Handbooks
HHA Competency Teaching Sheets
Employee Performance Improvement Plan (PIP)
Individual Competency Form - HHA
Release of Information
Interview Guides
Contracted Worker Attestation - Recover Care Employees Contracted to work for Recover Health
Death - Chart Review & Evaluation
Grievance Form
Grievance Tracking - Recover Care Master
Service Plans
Client Chart Audit Form
Incident Report Form
Incident Tracking Form
MD Communication Form
Prospective Client Welcome Packet
QAPI Form Template
SOC Assessment - Human Systems Review Form
Blood Pressure Clinic Record Form
Client Choice of Home Care Provider Form
Prospective Client Intake Form
Invoice Adjustment Form
New Client Intake Form
Bed Safety Brochure
Bed Rail Assessment Form
Bed-rail Entrapment Zones and Dimensions
Client Choice Form - Home Care Provider
Client Face Sheet
Controlled Medications Record
Credit Card ACH Authorization Form
Disposition of Medication Form
Geriatric Depression Screen
Medication Administration Record (MAR) - Home Health Aide
Hourly Client Activity Log
Physician Communication Form
Recover Care at Home - New Client Intake Form
PRN Medication Administration Record (MAR)
Client Feedback Form
Medication Setup Record - Registered Nurse (RN Setup MAR)
Daily Client Vitals Tracking Log
Phone Screen
Personnel File Audit Tool
RCH - Home Health Aide Performance Review
Petty Cash Form
Foot Care Charting
Facility TB Risk Assessment Worksheet
Employee Survey
Recover Care at Home - Recover Health Partnership Kick-Off Meeting Agenda
Recover Care at Home - Recover Health New Partnership Checklist
Recover Care at Home - Recover Health Account Review Agenda
Service Plan Addendum
AE Training Completion Certificate
Family Room Sign-Up
RCH Team Coordinator/CNA Review Template
Provider Orders for Life-Sustaining Treatment (POLST)
Service Plan Addendum - Long Term Care Insurance
Client Survey Questions
Offline Employment Application MN and WI
Recover Care Letterhead
Core Values
Fax Cover Sheets
Client Daily Weight Log
Physician Admission/Annual Orders
Scorecards
Recover Care Communities Scorecard
Recover Care at Home Scorecard
Recover Care Employee Scorecard
Recover Health Knowledge Base
Recover Care Important Information, Licenses and Numbers
Common Vendors and Contact Information
Technology
Nextiva Phone and Fax
Nextiva Fax (Virtual Fax)
Nextiva Soft Phone - Windows App
Nextiva Soft Phone - Mobile
Nextive - Voicemail Setup and Use
Knowledge Base Documentation
Knowledge Base Basics
Content Editor
Content Editor Training Log
How to Add a Category (Folder)
How to Create a New Version of an Existing Article
How to Create a Brand New Process / Article
Process Team Meeting - Status Versions and Check Boxes
Home
Site Level Positions
Direct Staff Positions
RN Care Coordinator
Monitoring Visit - 14 Days
Monitoring Visit - 90 Days
Monitoring Visit - Annual Assessment
Client Discharge
Medication Setup
Providing and Billing Client Supplies
Performance Management
Client Reassessment
Nursing Timepoints for Client Care
New Hire Home Health Aide Supervision
Monitoring Visit - 14 Days
Monitoring Visit - 90 Days
Family Room Training Packet (For Clients and Families)
Client Discharge
Monitoring Visit - Annual Assessment
Editing Family Room Permissions
Client Family Room
Client Grievance and Investigation
Recover Care Communities Client Services and Billing Rates
Medication Setup
Performance Management
Client Reassessment
Nursing Timepoints for Client Care
New Hire Home Health Aide Supervision
Facility TB Risk Assessment Worksheet
RCC - Client with Signs/Symptoms of COVID-19
On-Call
Start of Care (SOC) Checklist